Inside Parts Specialist Position

Why Work With Kenworth of Louisiana?

Simply put, we strive to be the best.  Our customers appreciate our excellent service available at seven locations in the State of Louisiana. We are proud to offer the following:

  • Competitive wages and consistent pay
  • Career advancement opportunities and paid training
  • Incentives for top performing mechanics
  • Paid time off after a year of service
  • Paid Holidays
  • 401(k) with a generous employer match
  • Health, Dental, Vision, Life, Disability, and Telemedicine Insurance

Now is the time to enhance your career, not just pursue another job. You don't want to miss out on this excellent opportunity! Apply online today!


Qualifications:

  • High School Diploma or GED Required
  • One (1) to two (2) years of relevant experience or education preferred
  • Excellent communication skills required


Job Duties:

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Answers phone calls, providing price quotes and other information
  • Provides high level of service to internal and external customers
  • Pulls and fills orders from stock
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locates out-of-stock parts from outside source and submits an emergency order if necessary
  • Follows up on back-ordered parts
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Replenishes assigned inventory daily
  • Assists outside sales representatives with their orders
  • Ensures that all charge sales are signed by the customer
  • Ensures that all customers receive their copy of the invoice
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
  • Sets up orders for daily shipment, delivery, or pick-up
  • Solicits assigned accounts by phone
  • Keeps front and rear counter areas clean and uncluttered
  • Participates in company-required training
  • Keeps current on new products and product updates
  • Participates with the manager in maintaining a lost sales tracking program
  • Maintains a professional appearance
  • Other duties as assigned


EEO Statement:

It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.


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